|Lets celebrate |
by running hourly trains!
So what caused Rail Fail?
- Recruitment freeze under the LNP Newman Government at the same time as construction was occurring on the Redcliffe Peninsula Line, and expansion of 15 minute off-peak services.
- Changes to train driver breaks, requiring more drivers for the same number of services.
- Slow driver training programs, and Union influence internal recruitment slowed down recruitment.
- Chronic incompetence at QR failed to see that the October 2016 timetable was not possible with the staff availability at the time.
How have commuters suffered?
- Waves of last minute service cancellations (usually on Fridays and Sundays) during late 2016.
- Multiple timetable changes during late 2016 with axed services.
- Confusingly different timetables between Monday-Thursdays and Fridays.
- 333 axed services per week in the 2017 timetable, of which only 2 have since been restored.
- Service gaps of up to 1 hour in the peaks, and increased overcrowding on some services.
- Hourly weekend timetables during School Holidays and Public Holidays - worst train service in Australia and New Zealand (Oceania)!
- Up to 60% peak period service cuts during the Summer School Holidays.
- 2/3 of services cancelled on Xmas Day 2016.
- Looming Gold Coast 2018 Commonwealth Games Rail Fail - services to be axed on train lines other than the Gold Coast Line.
- Looming service cuts during School Holidays throughout 2018.
What other issues have there been?
- Chronic lack of trains since the January 2014 timetable limiting train services and resulting overcrowded 3-car services.
- Nearly 600 day delay in New Generation Rollingstock (NGR) entering service.
- Not enough NGR trains have been ordered to maximise use of existing infrastructure - politics and lack of perceived problem may prevent further orders from Indian Bombardier factory, and delay subsequent orders.
- NGR train toilets are not large enough for wheelchairs.
- NGR train guard position has moved to back of train, away from accessibility "seating" area, and raised platforms.
- Increasing unreliability of ageing EMU and ICU trains.
- Poor train/platform interface at most stations.
- Chronic issue with trains running early.
- Chronic issue with CBD track closures during the daytime causing delays of up to 15 minutes and missed connections.
- Late night track closures creating a headache for shift workers.
- On-time running statistics exclude "expressed" services and off-peak services.
What has been the result of Rail Fail?
- Decline in patronage on QR's network (taking into account opening of Redcliffe Peninsula Line) - though statistics have gone "missing in action".
- Increased road congestion.
- Permanent damage to QR's reputation - privatisation almost inevitable when the LNP next gain power.
- Damage to Brisbane and SE Queensland's reputation - including lower liveability than other Australian capitals.
- High risk of Cross River Rail getting axed.
- Due to massive number of 1 star reviews on Facebook, QR removed all Facebook reviews, and started concentrating on posts irrelevant to running a train service - trying to hid the truth QR?
When will Rail Fail be resolved?
- Information of Rail Fail resolution and service recovery was conveniently dropped from the last CityTrain response - so little information is available.
- Likely that some of the axed 333 services will be restored during the second half of 2018. Expect further Friday and School Holiday service cuts throughout 2018.
- Most of the axed 333 services should be restored during 2019. Some axed services may not return.
- Urgently required service improvements (such as extending Cleveland Line pm peak expresses) unlikely until late 2019 or 2020.
- Major improvements to timetables (such as improved off-peak services and pm peak services on most lines) unlikely until well into 2020s.
Whilst Queensland Rail's annual report states that Queensland Rail is focussed on becoming a "world class" rail operator, it is quite obvious that Queensland Rail is just a "world class" embarrassment to Brisbane and SE Queensland.