|You forgot to mention the 333 axed train services?|
Stabilising timetables - the CRU have stated that "Queensland Rail has undertaken rigorous stress testing of the current timetable and has determined that the current timetable should remain in place. There are however, a number of distinct stress periods identified over the next 12 months which will require active management. This may require timetable adjustments, for a defined period of time, to ensure sufficient train crew are available to deliver reliable services across the network." In other words, expect yet more hourly weekend train services (worst train frequency in Oceana), and cuts to timetables during school holidays. No mention of how long the "interim timetable" cuts will stay in place, seems to be indefinitely.
QR being more customer focussed - the CRU have stated that "From equipping station staff with more tools to help customers, to frequent Commuter Catch-Ups and a refresh of station amenities, Queensland Rail is demonstrating that it is an organisation committed to meeting the needs of its customers and stakeholders. Queensland Rail will continue to use customer feedback to grow and evolve initiatives to improve customer experience." They failed to mention QR deleting hundreds of negative reviews of Facebook, the somewhat last minute mentions of the Commuter Catch-Ups, and the fact that customer information during times of delays is still as bad as ever.
Business Review - "Deutsche Bahn Engineering and Consulting was engaged to assist in the first phase of the review which comprised more than 70 interviews, 4 site visits and review of more than 250 documents. This first phase of the review will be finalised next quarter." How about just privatise QR to Deutsche Bahn or another competent company, rather than wasting taxpayers money trying to get consultants to sort out the schmozzle that is QR?
Commonwealth Games - one tiny entry for the next major #RailFail disaster, with the CRU saying "plans for the Commonwealth Games are being developed and stress-tested in consultation with the Department of Transport and Main Roads". In other words, expect cuts on all train lines other than the Gold Coast Line during and around the 2018 Commonwealth Games!
Recruitment - this is the key to resolving Rail Fail, and so far out of a target of 200 drivers, only 28 have been trained, and 107 recruited. This is not good. In other words, expect Rail Fail's interim timetables to continue well into 2019, and don't expect any service improvements (on top of the axed October 2016 timetable) this decade.
Services Delivered - this graph on page 10 shows that 99.69% of services were delivered in Q3 16/17. Unfortunately, this figure is highly misleading as it based on the current "interim timetable" (AKA 2017 timetable) with 333 axed train services, rather than the full October 2016 timetable.
NGR - No information on the disastrous New Generation Rollingstock project. Chronic lack of trains, and increasingly unreliable EMU trains are also impacting train services. Incidentally, the Queensland Auditor General "forgot" about a request (which was declined) to audit this project when asked in Parliament yesterday (18/07/2017). It seems that obstruction of the truth goes very high up the food chain in Queensland!
Timetable recovery - absolutely no information has been provided on the expected recovery of the full October 2016 timetable, and improvements thereafter. This is the absolutely number one piece of information that the public want to know. The omission of this data, shows that either the CRU are out of touch with commuters, or that the news is so "politically unsavoury" that it is being hidden, or that there is no intention of recovering the full timetable. Would the CRU (or QR) like to tell the customers when the full October 2016 timetable will be restored?