Sunday, August 13, 2017

BrizCommuter 2017 Caption Competition

It's competition time! BrizCommuter asks for amusing captions for the below photo of a cardboard cut-out of a Queensland Rail (QR) New Generation Rollingstock train. The winner gets to be stuck on a broken down Ferny Grove Line train for 3 hours whilst holding a full bladder.


To get you started here are a few caption ideas:
  • I know the disabled toilets are too small, but that small?
  • To get the NGR trains in service before the Commonwealth Games, requires passengers to build their own. 
  • The closest you'll get to riding on an NGR train in 2017. 
  • The 50% cheaper NGR trains ordered by the Newman government, was due to cardboard construction. 
Add captions using the comments section. If you work for Department of Transport and Main Roads, or QR, you can enter anonymously!

Friday, August 11, 2017

QR's 2017 Ekka Rail Fail

Ekka loop service - faster to walk!
From Oceana's worst train operator that brought you the diabolical Interim and 2017 Timetables, the inadequate Summer, Easter, and Winter School Holiday Timetables, comes yet another Rail Fail event. This time, due to lack of organisational competence and lack of train drivers, Queensland Rail (QR) have reduced the train services to the 2017 Ekka.

Despite adverts at train stations advertising 15 minute Exhibition Loop services, TransLink's journey planner tells a different story. The Exhibition Loop services will only be running every 20 minutes, even on the busy weekend days and People's Day on Wednesday. This is a 25% cut in Ekka train services compared to last year. Just to make things worse, there is also no sign in the journey planner of the many additional train services that were run to the Ekka, many of them being trains that usually terminate at Roma Street being extended to serve Exhibition station on the way to the depot (or vice versa). Thus it is likely that the final figure may be that more than 30% of Ekka services have been axed.  This a disgrace, and will result in severe overcrowding on the first few trains of the day. BrizCommuter would strongly advise walking to the Ekka from Fortitude Valley and Bowen Hills stations, rather than travelling on one of QR's infrequent sardine cans.

A quick inspection of the timetable, also shows a 17 minute gap between Ekka Loop trains arriving at Roma Street and departing. This would block platforms to other services, add conflicting moves, or cause mass go card confusion by using platform 10. So, BrizCommuter also doubts that this timetable can be reliably operated. It is likely that unfortunate passengers may experience a rather random service frequency.

If you think things can't get any worse, then look forward to reduced timetables in the Spring School Holiday, 2018 Summer School Holiday, Easter, around and during the Commonwealth Games, and so on until sometime in 2019 when QR may finally have enough drivers to operate the October 2016 timetable - only 3 years late!

Wednesday, August 9, 2017

QR's Rail Fail DB Review - Finds the bleeding obvious!

Screenshot from DB report.
Over 300 days after the start of Queensland Rail's (QR) Rail Fail, an independent investigation by consultants from Deutche Bahn (DB) has told Queensland Rail exactly what BrizCommuter has been saying for the last three quarters of a year. The main findings are:

  • The New Generation Rollingstock (NGR) project, also dubbed as Not Going Right, is a complete disaster with 140 technical issues at the time of the review. Whilst India is not renowned for it's manufacturing industry, it seems that a lot of the flaws are in the "Queenslander" specifications and design. 
  • That the 18 NGR trains required for the proposed Gold Coast 2018 Commonwealth Games (GC2018) is not likely to be achieved. 
  • That there are not enough train crew to operate the proposed timetable for the GC2018 - this will result in cuts to services on train lines other than the Gold Coast Line, which BrizCommuter has been warning about since November 2016. 
  • The geriatric EMU trains are becoming a reliability liability, adding to risks for GC2018. 
  • Fragmented IT systems, with high risk from cyber attack. 
  • That QR's customer service is good. Really? BrizCommuter assumes that DB didn't ask any passengers about this?
  • Risk in 40 year life cycle for SMU and IMU trains. Time to order more NGR trains?
  • High rate of overtime dependance. 
  • Fragmented organisational structure. 
  • General lack of trust and partnership between QR and TransLink/Department of Transport and Main Roads (TMR).
So what needs to happen?
  • Realistically, QR is a failed organisation that can probably only be fixed by privatisation with a train operator that knows what it is doing, such as DB or MTR. 
  • TMR's governance of public transport is a failure. There needs to be better governance of public transport in Queensland, maybe following Perth's example of governance with a public transport only body. 
  • DG TMR Neil Scales should be sent packing back to England. 
  • That the #GC2018railfail is inevitable, resulting in reduced services on lines other than the Gold Coast Line before, during, and after the Commonwealth Games. Politicians need to stop hiding the truth from the public. 
  • More NGR trains need to be ordered, once the design flaws are fixed. 
The DB Whole of Business Review of Queensland Rail report:
https://www.cru.qld.gov.au/resources/20170720%20QR%20Whole%20of%20Business%20Review%20-%20DB%20EC%20final%20presentation.pdf