|"Brisbane Commuter" by Edvard Munch|
- Not enough drivers to run the October 2016 Timetables, after the Redcliffe Peninsula Line opened.
- Not enough trains since January 2014 resulting in overcrowded 3-car services, and sub-optimal peak services.
- One and a half year (and counting) delays to QR's New Generation Rollingstock (NGR) trains entering service.
- Serious operation issues looming with NGR trains due to guard being located at the back of the 6-car train, 3-cars away from the disabled access location.
- Interim Timetable Mk2 is in action until "the New Year" with nearly 400 train services now cut.
- Peak and off-peak service gaps of up to 30 to 60 minutes between trains, causing considerably lengthened commutes and passenger frustration.
- Different timetables on Fridays, causing mass confusion.
- Inconsistent service frequencies throughout the day causing further confusion, especially to shift workers.
- Multiple mistakes in the timetables and TransLink's journey planner.
- Poor track layout at Kippa-Ring delaying arriving trains.
- Rosewood Line "secretly" axed on weekends.
- 77% service reduction for Nundah and Toombul in the am peak.
- Reports of overcrowded services on most lines.
- Despite promises from Transport Minister Stirling Hinchliffe that there would be no more cancellations due to lack of drivers, we have multiple daily cancellations due to "operational reasons".
- Despite promises from the aforementioned Transport Minister that reliability would improve, network reliability appears to be getting worse (in fact 80% of BrizCommuter's pm peak commuters were delayed last week, the figure is usually 0%).
- Reports (including from RACQ) that many rail commuters have "given up", and have gone back to driving, resulting in an increase in road congestion.
- News that QR have been hiding documents, QR senior managers have received quite substantial bonuses during the crisis, and QR allegedly spending more tax payers money on spin doctors.
- No financial compensation provided for affected commuters (unlike in the UK).
So how is the future looking?
- No information provided to commuters when the October 2016 timetable will be re-instated in it's entirety.
- No information provided to commuters when additional drivers and NGR trains will allow for improved peak services (such as the urgently required later running of Cleveland Line pm peak expresses).
- Grave concerns that lack of trains, drivers, and tracks/infrastructure, may result in sub-optimal and unreliable Commonwealth Games train services.
- No information on how QR will manage the NGR guard location issue.
- No information on how QR will get trains to arrive at Kippa-Ring on time.
- High likelihood of further service cuts on working days around Xmas and New Year.
With just 10 weeks until the busiest part of the year for rail patronage (and thus potential overcrowding), the lack of information and transparency about when the situation will improve is disturbing. Policy failure of successive state and federal governments, as well as Brisbane City Council has resulted in Brisbane's public transport system continuing to be a shambles. Can anyone hear commuters scream?