This brings up two big issues. Firstly, it is thus clear that it is possible to unknowingly pass through a faulty fare gate and it not register a swipe on or off. In fact, this is the third time this has happened to BrizCommuter in the last 6 months. This fault could scarily expose commuters to potentially incurring a fine or criminal record if they are stopped by Transit Officers during their journey. Secondly, hundreds of commuters could have occurred $10 fix fares from this single incident. Is there anyway that TransLink can automatically refund these passengers? How much profit will TransLink make from unclaimed fixed fares from this incident?
It is quite clear that fare gates cannot always be trusted to ensure a swipe on or off. Lets hope that this taken into account before courts of law in alleged fare evasion cases, and also by TransLink when correcting fixed fares. BrizCommuter would also like to see TransLink follow Transport for London's path in automatically correcting fixed fares based on the location of next swipe on.