TransLink have released a Customer Satisfaction Survey on their website. The link is here. The survey is pretty comprehensive, and covers most bases (including the current big issues of affordability and frequency), so it is definitely worth spending 20 minutes or so to fill it in.
Of course, as with TransLink's previous surveys, whether the results will ever get released to the general public, or whether any action is taken upon the results is anyones guess!
Nice post keeps on posting this type of interesting and informative articles.
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