tag:blogger.com,1999:blog-6259450140022648201.post8027173579907485353..comments2023-12-09T20:20:20.187+10:00Comments on BrizCommuter: Queensland Rail's Cancellation DisgraceBrizCommuterhttp://www.blogger.com/profile/06579844974945172195noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-6259450140022648201.post-40450139976116296122016-10-17T17:32:38.089+10:002016-10-17T17:32:38.089+10:00The good news is that in no way does a cancelled s...The good news is that in no way does a cancelled service affect KPI performance data. In fact, this improves all the Translink KPIs. This is fantastic news for public transport... according to the KPIs. If a train that is cancelled or switches to express (skip stations due to poor scheduling), then any missed station isn't late, is it? <br /><br />A failure to supply a service is not refundable either, so if someone arrived a the station, waited for their train, saw it was cancelled and left for other transport means - too bad so sad, if you swipe you have to pay.<br /><br />Sorry if I'm grouchy but I got onto a QR Train during rain and now we are stopped between stations due to signaling faults for a short while (gotta hand it to them, they have a sense of humor). I'm grouchy because delays due to "rain" (typical weather for spring) are not refundable, nor do they affect KPIs (even if they can't get me to my destination). If they hadn't legislated themselves out of all liability I would attempt to recoup the costs of my monthly delays.Philip Leitchhttps://www.blogger.com/profile/10575105615763301952noreply@blogger.com