Wednesday, November 13, 2013

Queensland Rail - Christmas Party Pooper

...or in fact the whole weekend.
The weekend of 14th/15th December 2013 is expected to be the busiest weekend for Christmas shopping, and also one of the busiest weekends of the Christmas party season. In a show of complete lack of customer respect, Queensland Rail have decided to close half of Brisbane's inner-city rail network over this weekend. Trains will be replaced by buses between Roma Street to Corinda, Yeerongpilly, and Murarrie, affecting the Beenleigh, Cleveland, Gold Coast, Ipswich, and Springfield Line services. With no direct access from the South and Western suburb to Brisbane's shopping and party precincts, South Bank, and Park Road (Milton) restaurants, this closure will cause pre-festive season chaos. BrizCommuter feels sorry for rail replacement bus staff who will have to deal with lots of confused, annoyed, and drunk (in many cases all at the same time) customers.

In the UK, with more customer focussed London Underground, there is only 1 minor track closure, and that is from 7am to 8:45am on the Sunday, on just one branch line. Given Queensland Rail's claims of being customer focussed, this track closure is extremely disappointing!

The bad news on TransLink's website:

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